Kangen water is ionized alkaline water produced by Enagic's certified water machines. Through a process called electrolysis, the machine restructures tap water into multiple types from drinking water (pH 8.5–9.5) to beauty water, strong acidic water, and more. Each setting serves a different purpose for your health and home! ✅

Not quite! Store-bought alkaline water is chemically altered and loses its properties quickly. Kangen water is freshly ionized at home, meaning you get the full benefits rich in molecular hydrogen, antioxidants, and the right pH every single time. 💪

Many of our customers report better hydration, improved digestion, increased energy, and clearer skin. Kangen water's smaller water clusters are believed to absorb into cells more efficiently than regular water. We love sharing the science behind it. Come in for a free live demo! ✅

Kangen machines produce a full range of pH levels not just drinking water. From strong Kangen water (pH 11) for cleaning produce, to beauty water (pH 4–6) for skin care, to strong acidic water (pH 2.5) for sanitizing. We demonstrate all settings in our in-store live demos! 🔬

Great question! We test pH, ORP (oxidation-reduction potential), and hydrogen production right in front of you. You can even bring in your own water sample and we'll test it live. No guesswork just real results. ✅

Absolutely! and we encourage it! We offer a free 1–2 week water trial with no obligation. You'll receive drinking water at pH 8.5–9.5 so you can feel the difference yourself before making any decisions. 💧

Just stop by our store in Santa Clarita or reach out to us! We'll get you set up with your trial water and answer any questions along the way. We're open Mon–Fri 11am–5pm and Sat 10am–4pm. 😊

We recommend a professional deep clean at least once a year, or more frequently depending on your water usage and local water quality. Regular cleaning keeps your machine performing at its best and extends its lifespan. ✅

Our deep cleaning fully restores your machine's performance! We descale internal parts, clean and inspect external components, test flow rate and function, and measure pH, ORP, and hydrogen production with multiple final quality checks across all settings. Any abnormalities are reported with recommended next steps. 🔬

• Standard Deep Cleaning: $60
• Same- Day Service: $85 (appointment required)

Yes! We accept shipped-in machines from anywhere. Simply ship your machine to us, and we'll clean it immediately upon receipt and mail it back promptly. Turnaround is typically 2–3 days, and your machine is fully tested and guaranteed before it leaves our hands. 📦

Contact us right away! We stand behind our work if there's any issue after your service, we'll recheck your machine. Replacement parts are genuine Enagic parts, backed for defects, and any concerns are resolved promptly. ✅

Yes! You can refill at our store either per visit or through one of our monthly membership plans:

• Silver: $45/month for 20 gallons
• Gold: $60/month for 30 gallons
• Black: $80/month for 40 gallons

Members can refill multiple times weekly within their plan limits. 💧

Machine pricing varies by model. For a full comparison, visit: rainewatercorp.com/products/comparison  ✅

Yes! Shipping is approximately $16 and takes 3–5 business days. For return and exchange details, please visit our website at kwenchthekangenstore.com . 📦