Terms of service

Last Updated: November 1, 2025

Welcome to Kwench The Kangen Store. By using our website, purchasing products online, or subscribing to our in-store membership, you agree to the following terms. Please read carefully.

1. Online Merchandise Orders

  • Orders are subject to availability and acceptance.
  • Prices, descriptions, and promotions may change without notice.
  • All online sales are governed by our Refund & Return Policy.
  • You are responsible for providing accurate shipping and billing information.

2. In-Store Subscription / Membership

  • Subscriptions are for in-store water refills only.

  • By subscribing, you agree to automatic recurring payments and SMS/email notifications.

  • You may cancel your subscription anytime before your next billing date by replying STOP to texts or emailing kwenchthekangenstore@gmail.com.

  • Subscription payments are non-refundable, and partial refunds for unused water are not provided.
  • Subscriptions automatically renew at the start of each billing cycle unless canceled.

3. User Responsibilities

  • You must provide accurate and current information.
  • You are responsible for maintaining the confidentiality of your account and password.
  • You agree not to use our services for illegal or unauthorized purposes.

4. Damages or Issues

  • Inspect all products or water refills upon receipt.
  • Contact us immediately for defective, damaged, or incorrect items at kwenchthekangenstore@gmail.com.

5. Intellectual Property

  • All content, logos, and trademarks on our website are the property of Kwench The Kangen Store.
  • You may not copy, reproduce, or use any content without permission.

6. Limitation of Liability

  • Kwench The Kangen Store is not liable for indirect, incidental, or consequential damages arising from use of our products or services.
  • Liability is limited to the purchase price of the product or subscription.

7. Governing Law

  • These Terms are governed by the laws of the State of California.
  • Any disputes will be resolved in the courts of California.

8. Updates to Terms

  • We may update these Terms of Service from time to time.
  • Changes will be posted on this page with the updated date.
  • Continued use of our website or subscriptions constitutes acceptance of the revised terms.

9. Contact Us